Author: BOTTEN, NEIL & MCMANUS, JOHN
Title: Competitive Strategies for Service Organisations.
Description: Palgrave Macmillan, 1999. Edition: 1999. Paperback, Pages: 352. Fast Dispatch. Expedited UK Delivery Available. Excellent Customer Service. Bookbarn International Inventory #3307923 Used; Very Good. ISBN: 9780333716816.

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