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Ask a question or Order this book Browse our books Search our books Book dealer info | Author: D'EGIDIO, FRANCO Title: The Service Era - Leadership in a Global Environment Description: Productivity Press. Cambridge 1990. First Edition. Fine cloth copy in an equally fine dw. Particularly and surprisingly well-preserved; tight. bright. clean and especially sharp-cornered. ; 155 pages; A comprehensive account. Includes bibliographical references. Subjects: Customer service - Europe. Customer service - United States.ISBN: 0915299682. Weight in Kg appr.: Keywords: 0915299682 Price: EUR 10.95 = appr. US$ 11.90 Seller: MW Books - Book number: 51826 |