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Ask a question or Order this book Browse our books Search our books Book dealer info | Author: WALLACE, THOMAS F. Title: Customer-Driven Strategy : Winning through Operational Excellence Description: Essex Junction. Vt. : Oliver Wight Publications 1992. First Edition. An exceptional copy; fine in an equally fine dw. Particularly and surprisingly well-preserved; tight. bright. clean and especially sharp-cornered. Literally as new. ; 283 pages; Description: xvi. 283 p. : ill. ; 24 cm. Subjects: Strategic planning. Customer services. Total quality management. Production planning. by Thomas F. Wallace.ISBN: 0939246260. Weight in Kg appr.: Keywords: 0939246260 Price: EUR 10.95 = appr. US$ 11.90 Seller: MW Books - Book number: 65361 |